Welcome to Retro Shoes Shop (air-jordansshoes.com), your premier destination for authentic collector-grade sneakers. These Terms and Conditions outline the rules and regulations for using our website and purchasing our products.
By accessing this website and making a purchase, you accept these terms in full. If you disagree with any part of these terms, you must not use our website or purchase our products.
1. Our Products
Retro Shoes Shop specializes in authentic, collector-grade sneakers including but not limited to:
- Limited edition and numbered Air Jordan models (Jordan 1 through Jordan 14)
- Collaboration releases (BAPE, Adidas Yeezy)
- Classic Nike models (Air Force 1, Air Max series)
Product Authenticity
All products sold through Retro Shoes Shop are guaranteed authentic. Each pair undergoes rigorous authentication checks before shipping.
Collector’s Condition
Our sneakers are sold in collector’s condition, meaning:
- Original manufacturer’s box included (unless specified otherwise)
- All original tags and accessories included
- No signs of wear unless described as pre-owned
2. User Obligations
By using our website, you agree to:
- Provide accurate and complete information when creating an account or making a purchase
- Not use our website for any illegal or unauthorized purpose
- Not attempt to interfere with the website’s security features
- Be responsible for all activities that occur under your account
- Comply with all applicable laws regarding online conduct and content
3. Ordering Process
Order Acceptance
Your order represents an offer to purchase which we may accept or decline at our discretion. We reserve the right to:
- Limit quantities purchased per person/household
- Cancel any order that fails our authentication process
- Refuse service to anyone for any reason at any time
Order Processing
All orders are processed within 1-2 business days (excluding weekends and holidays) after:
- Payment verification is completed
- Final authentication checks are passed
4. Payment Terms
Accepted Payment Methods
We accept the following payment methods:
- Visa
- MasterCard
- JCB
- PayPal
Pricing Information
All prices are listed in US Dollars (USD) and include applicable taxes unless otherwise stated. We reserve the right to change prices at any time without notice.
Payment Security
All payment transactions are processed through secure payment gateways. We do not store your complete payment information on our servers.
5. Shipping Policy
Shipping Options
We offer two shipping methods:
- Standard Shipping ($12.95)
- Carrier: DHL or FedEx
- Delivery time: 10-15 business days after shipment
- Includes tracking and insurance
- Free Shipping (Orders $50+)
- Carrier: EMS
- Delivery time: 15-25 business days after shipment
- Includes basic tracking
Shipping Restrictions
We ship globally except to:
- Restricted areas in Asia
- Other regions as determined by our shipping carriers
International Orders
International customers are responsible for:
- Any customs fees, taxes, or import duties
- Compliance with local import regulations
6. Returns & Exchanges
General Return Policy
We accept returns within 15 days of delivery for most unworn, undamaged sneakers that meet the following conditions:
- Shoes must be in resalable condition with no signs of wear
- Original shoebox must be undamaged
- All original packaging materials, tags, and accessories must be included
Final Sale Items
The following items are final sale unless defective:
- All BAPE (A BATHING APE) collaborations
- All Adidas Yeezy (ADIDAS-YEEZY) models
- Numbered Air Jordan models (AIR-JORDAN-1 through AIR-JORDAN-14)
- Other limited-edition or special collaboration releases
Return Process
To initiate a return:
- Contact our Sneaker Concierge at [email protected] within 15 days
- Include your order number and reason for return
- Wait for approval and return instructions
- Package your return securely using the original box inside a shipping box
- Ship your return using a trackable method
Refund Process
Once your return is received and inspected (typically within 3-5 business days):
- Refunds will be processed to your original payment method
- Shipping costs are non-refundable (except for defective/wrong items)
- Refunds may take 5-10 business days to appear in your account
7. Intellectual Property
All content on this website, including:
- Product images and descriptions
- Brand names and logos (Nike, Air Jordan, Adidas, BAPE, etc.)
- Website design and functionality
are the property of Retro Shoes Shop or our licensors and are protected by intellectual property laws. You may not use any content without our express written permission.
8. Limitation of Liability
Retro Shoes Shop shall not be liable for:
- Any indirect, incidental, or consequential damages arising from your use of the website or products
- Delays in shipping caused by carrier issues, customs processing, or other factors beyond our control
- Any errors in product descriptions or pricing (we reserve the right to correct errors)
- Any unauthorized access to or use of our servers and/or personal information stored therein
9. Privacy Policy
Your privacy is important to us. Please review our separate Privacy Policy which explains how we collect, use, and protect your personal information.
10. Governing Law
These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Alabama, United States, without regard to its conflict of law provisions.
11. Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes constitutes acceptance of the modified terms.
12. Contact Information
For any questions about these Terms and Conditions, please contact us at:
Retro Shoes Shop4732 Turnpike Drive
Russellville, US 35653
Email: [email protected]
